Seeking a broader perspective in design

For the past couple months a team of designers has been neck deep in user research and exercises designed to help us absorb and synthesize everything we’ve learned. We started from curiosity: how can we better solve the problems small business owners are facing? We got the chance to talk with over 30 small business… Continue reading Seeking a broader perspective in design

Keeping product assumptions in check

Assumptions can be difficult to overcome. Many times we don’t even realize we’re making them. As an experienced product designer, I find it easier to make these assumptions. They more easily creep into my work subconsciously because I have more knowledge and experience of “best practices” and “what worked before”. So how can we keep… Continue reading Keeping product assumptions in check

Sending the right message with form validation

Error messages. Those little things everyone hates to see. As designers, we like to design the best possible experience for getting users through the task at hand. But it’s our job to put as much consideration into error states as we do the success flow. Any error messages we show to users should provide helpful… Continue reading Sending the right message with form validation

Automattic Grand Meetup 2016

Last week, 467 developers, designers, and happiness engineers descended upon Whistler, Canada. Every Automattician that could make it joined together near Vancouver for the eleventh annual Automattic Grand Meetup. The 2-hour drive from Vancouver airport to Whistler Village was beautiful. We traveled up the coast through winding roads, sandwiched between gorgeous Pacific Ocean and mountain… Continue reading Automattic Grand Meetup 2016

Reflections on meetups

A big perk of working for Automattic is the meetups. A couple times a year each Automattician gets the chance to meet up with colleagues in various places around the world. I wanted to share some thoughts and experiences on what makes these weeks so special.

Designing a new checkout page for Akismet

A product’s checkout page is one of the most important things for both the user and the product team. It’s important for the user because it’s the page that will instill trust in the product. It’s important for the product team because it’s the last barrier of acquiring those users and all-important revenue.

Infinite background-image animation loop

After I redesigned the “How Does Akismet Work” page, I realized the spam sorter graphic was just itching to be animated. Converting the main machine box into a gif with some flashing lights was easy enough. The conveyor belt is what gave me some trouble. I’m posting my solution here because the bug I came across… Continue reading Infinite background-image animation loop